See What Our Clients Say

At the end of the day, happy customers are what it’s all about. From selecting the right material to installation and cleaning, On the Spot Floors is dedicated to providing our customers with high quality products and customer service. Read on to see what our customers say about working with On the Spot Floors!

“Thank you so much for your excellent work on our floors! We love them! What a professional job. An extra thank you for getting it all done in a timely manner. I am sure we will be reaching out to you for our next job.”

— The Russos

“From the first time we met Linda with On The Spot, we knew our floors would turn out great. Don with On The Spot came by the house and said my floors were good candidates for cleaning and polishing only; he did not try to up-sell me to sand and refinish. Then, the next day, Linda gave me a price, choice of dates to complete the work and the time they will arrive. Well, the date arrived and so did Don and Dave exactly on time. They quickly got to work and finished the job in record time. My wood floors are now clean, polished and beautiful! Good Job! I will use On The Spot again and will always recommend them.”

— Debbie D

“We have used On the Spot for years for carpeting and carpet cleaning. Their quality and service have always been exemplary. We are on our second carpet from them and will be using them in the future for a new house. Linda is the best to work with!”

— Bill R.

“I have been using On the Spot for years to clean carpets and have always been pleased with the work and the outstanding customer service. All the cleaning technicians have always been polite and have done a super job with all my carpets. Yesterday I found out that not only do they clean carpets but they clean grout and hardwood floors as well. I plan to use them for all my cleaning needs.”

— Theresa, Richmond, VA

“Alvin and Rodger completed the bathroom tile installation this past weekend and did a great job. We are happy with the result. Alvin and Rodger were both efficient and courteous. In our future flooring needs we will again come back to your shop.”

— Ronnie F. Powhatan, VA

“I had On The Spot come install flooring yesterday. They were professional and worked diligently until the job was done. Best of all, they are highly skilled and the floor looks fantastic! I would definitely call them again!”

— Ed, Richmond, Virginia

“I have used On The Spot for the past 20+ years, for both cleaning and flooring installation. Most recently, they installed DuraCeramic tile in my kitchen. The process was simple and quick. I appreciated recommendations on the different installation options and their installer, Mike, was personable and professional. I also consistently use On the Spot for cleaning my carpets and furniture and have been very pleased with the results. I highly recommend this business for all your flooring and cleaning needs!”

— Gail, Midlothian, VA

“I appreciate their work and am beyond happy about the floors, carpet…the whole project. Of course , I will call On the Spot for any future projects. Thanks to all of you.”

— Cathie, Richmond, VA

“Many thanks for rescuing our family on Friday. When the “scheduled” cleaning company did not show after 5 hour wait, I called On the Spot. The very friendly and professional staff had technician, Isiah, at the door in thirty minutes. He did an awesome job and knew what he was doing. When the movers arrived Saturday morning the carpet was dry and clean. We’ll be using ON THE SPOT for all future cleaning and flooring needs.”

— Diane, Powhatan, VA
“As an educator, On the Spot gets all “P’s” from me: Professional, Punctual, Proficient, Polite! It had been six years since my last carpeting job with them, Linda blew me away by remembering my name when I came in the showroom; On the Spot makes you feel like family!”

— Paula, Brandermill, VA

“Thanks so much for sending such a wonderful young man. He was very easy to work with and accommodating. My carpets look so much better and I would do it again if he comes back! I would recommend you all!”

— Debra, Richmond, VA

“For many years we have used On The Spot for our personal carpet and flooring needs and have been thoroughly pleased with the customer service and quality performance they have provided. Linda, Don, Dave, and their carpet cleaners are all a pleasure to work with in both a personal and professional capacity.”

— Amanda and Martha Slone, Interior Decorator, Breathe Easy Decor

“Everything looks FABULOUS! Thank you so much for your wonderful service.”

— Anne, Midlothian, VA

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